Maybe you haven’t noticed. Maybe you have ignored the signs. The lack of new opportunities. The passivity. The waiting. The belief that opportunity creation belongs to someone else, like marketing, like SDRs, like anybody else.
Unless you were hired to be a customer service representative, you are not supposed to be doing customer service. If you weren’t hired to follow up on every operational issues, be it an incorrect invoice, a shipment, or some other failure, this… Continue Reading
Most of what you read about sales and selling is true but partial. The view includes something true, but is incomplete. Because there is some truth in what is being put forward, it has value. But because it is incomplete, and because it isn’t…
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