Tag: Sales Calls

alt text image of a business women using video on her phone

Why Can’t I See You?

My client said, “Why can’t I see you.” The reason he couldn’t see me is rather simple. I called him from my cellular phone, and I was driving the through Starbucks. The phone was on the seat next to me. He expected to see me because I…

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On Conflict and Collaboration

Selling well is a balance between conflict and collaboration. The more—and faster—you can move away from conflict and towards collaboration, the better. But conflict is built in.

Conflict at the Start

The conflict begins at the very onset of…

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