Tag: retention

There are thousands of posts here about how to create and win new sales opportunities, many of which explain what you owe your prospective clients as a professional consultative salesperson. I hope those posts help you improve your game and win…

The statistics on employee engagement are not good. They often show that a large part of the workforce as actively disengaged, and many passively seeking a new opportunity. Much of what people write about employee engagement puts the onus on the…

A lot more people run a 5K than a 10K. More run a 10K than a half marathon. Still, a greater number run a half marathon than a marathon. Almost no one runs in events of 50 miles or more. At the start of a marathon, the half marathon runners line…

The value of your solution was enough to win your dream client’s business and their loyalty. But value is sometimes subject to entropy, or deterioration in effectiveness over time.

Solving the Last Problem Doesn’t Solve the Next

When you won…