I recently heard a story about a company that sues their clients when they attempt to terminate the relationship. It doesn’t matter if this company isn’t performing up to their client’s expectations or needs. This company doesn’t care that…Continue Reading
I once had a conversation with a leader. I mentioned to him how much I admired the accomplishments of one of his people, and he said, “Not a self-starter.” He didn’t say anything else. What had once been his top performer had become one of…Continue Reading
A friend of mine is angry at the people he leads. They performed very poorly. In fact, they failed miserably. When he reviewed their performance with them, they were defensive. Some were even argumentative. This made my friend even more angry.