- There are two type of mediums we use for client conversations: synchronous and asynchronous.
- Salespeople have been taught to rely on the asynchronous mediums—even when it harms their results.
- You should always prefer the…
As a leader, you will never have enough time, unless you make it. There are too many things vying for your attention, some important to your critical outcomes and initiatives, a good many being nothing more than distractions. Leaders who don’t…Continue Reading
The competencies and character traits that make one an effective leader are too many and too varied to compile on a single list. While there are as many ways to be an ineffective leader, this list of ten missing ingredients is a good start to what…Continue Reading
The customs agent was losing his patience with the small, demure Asian woman standing in front of him, struggling to understand his command that she sign her custom form. He yelled, “I need your signature!” It was the fourth time he made his…Continue Reading
Every salesperson uses a script. Period.
Many salespeople deny that they are using scripts. This is not true. What is true instead is that they use a script that they have never spent the appropriate amount of time or energy to craft as well as…Continue Reading