Sales 3.0

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One Window Open

Right now, while you’re reading this, how many browser windows are open on your screen? How many notifications will pop up while you scan this text? How many times will you be pulled away from it before you finish the entire post?

There is a war…

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You Are Upset Because You Care

Your client is not getting the outcome that you promised them when they made the decision to buy from you. Your team is struggling to produce those outcomes, and you are upset that things aren’t going well. You are right to be upset, and you are…

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typewritten word rejected

How to Think About Rejection

You are not being rejected. You are being told no. These two things are very different.

If you are dating someone for years, and you believe that your relationship is going to continue, and the person you love refuses your marriage proposal, you…

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Can You Change Your Mind?

A few days ago, a reader of this blog made an observation. After reading the blog for years, he noticed that from time to time I have written that I have changed my mind about something that I no longer believe to be true. This reader thought that… Continue Reading
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My Influences

Tom Peters

I didn’t read In Search for Excellence. By the time Tom Peters came into my awareness, he had just written The Circle of Innovation. It was through this book, published in 1997, that I came to understand that we live an accelerating,…

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