Collecting more data increases the number of reports available, but reports are meaningless unless you do something with the information and insight they provide.
Reports that are negative require action to improve the results.…
Even well-intentioned leaders often make the same mistake when hiring a sales manager. They look for a person with a proven track record in sales, someone who knows how to create the exact results they need from the team they will lead. The logic…
People tend to look at professional development as being skills-based or educational in nature. It’s true that improving skills and competencies is critically important—and tremendously valuable—to professional development. But new skills…
Groups of world-class performers share a common set of beliefs and behaviors, whether they’re orchestras, sports teams, or military organizations. It pays to observe and imitate their practices, as following high-achieving models can improve…
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