Your Name Is Priceless

A few years ago, I was asked to speak to a group of salespeople. They were running a boiler room, and when I researched the company before joining them for a phone call I discovered that they took money from their prospective clients without…

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people connected in a drawing

Restoring a Sense of Community

This post is not going to be a traditional post. It was my Sunday newsletter, and I want to share it here. Earlier this week, two police officers were shot and killed when responding to a domestic violence call here in Westerville, Ohio, the place…

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Three Words for 2018

Polaris: Polaris is the name of the star we know as the North Star. What makes this star unique is that it does not move in the sky. The north sky moves around Polaris. When you face the North Star, no matter what, you are heading due North. If… Continue Reading
hand with hearts

Compassion > Empathy

A lot of people, especially leaders, talk about empathy and how much of it they possess. They speak about it as if empathy alone was enough to prove that they care about people. But it isn’t.

Empathy is understanding how someone feels and sharing…

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Why I Won’t Call You a Loser

You are not defined by your current state. No matter where you are right now, no matter how poorly you are doing at this moment, it is not final. It is not a life sentence. Your past does not determine your future.

You are not, nor can you ever…

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