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Blog Category // Leadership (9)

The Leadership Playbook: 4 Intelligences Necessary for Leadership

Howard Gardner, a developmental psychologist, made an important observation about human intelligence. That observation was ...
Information Disparity 2-part video series

The Entropy of Accountability: A Short Story

The word entropy means “the unavailability of a systems thermal energy for conversion into mechanical work.” It also means ...

My Best Advice for Your Sales Kickoff

If I could offer you only one piece of advice for making your sales kickoff a massive success, it would be this: Coordinate ...

A Note to the First Time Sales Manager

Congratulations on your new role! This is going to challenge you. It is going to stretch you beyond your current ...

The Leadership Playbook: What a Consultant Can’t Do For You

Even though a consultant can give you advice, show you where the pitfalls lie and help you see the trade-offs in the choices ...
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The Leadership Playbook: Building People In Your Image

If you are not willing to be accountable for holding people accountable, then you will not have a culture of accountability. ...

The Leadership Playbook: But They Made President’s Club Last Year

The salespeople that you are unhappy with now made President’s Club last year. Up until recently—very recently—they were ...

Hiring People Based on Their Deficiencies

My first book, The Only Sales Guide You’ll Ever Need, is a competency model. It covers 9 main attributes or behaviors ...

There Are No Shortcuts to Transformation

A CEO called to hire me to speak to his sales organization. I was a particularly good fit, and we both agreed that my ...
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A Step to the Right and Execute

Because the salesperson hasn’t been trained, developed, coached, and led, the sales manager who is responsible for their ...

The Fallacy of Cost Savings

When some people talk about cost savings, they are really talking about price reductions. To them, the easiest and fastest ...

The One Thing You Should Learn from Jack Welch

You are a leader, and you have to make hard decisions.

The Leadership Playbook: Leaders Must Make Hard Decisions

There is a complicated client issue. You’re not sure what you should do. Doing nothing exposes you to the risk of losing the ...
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The Leadership Playbook: Allowing Your Sales Force to Change Your Strategy

Sale leaders underestimate just how much impact their sales force can have on the execution of their strategy.

The Hustler’s Playbook: Stand Your Ground, Come What May

Trey was the manager of the kitchen in the small, boutique hotel where I worked when I was 17. I had been washing dishes ...

The Leadership Playbook: What A Leader Does

A leader leads. They lead the people and the organization in their charge forward.

The Leadership Playbook: Focus on the Problem, Not the Person

There are two choices a leader can make when dealing with problems. They can focus on the issue not the person problem. Or ...

Macro-Management and Micro-Management (The Leadership Playbook)

No one wants to be micro-managed. No one wants someone to hover over their shoulder directing their work. Nor do they want ...

Do not Fire the Bottom 10%, Here’s why (The Leadership Playbook)

A young entrepreneur asked me what I thought about the idea that you should fire the bottom 10 percent of employees each ...

The Leadership Playbook: Do As I Say, Not As I Do

Are you full of performative contradictions? Are you doing what you say one cannot—or should not—do?

Culture Makes It Better Inside Than Out (The Leadership Playbook)

Culture is made up of what your company is on the inside. It is critical that what you are on the inside is different than ...
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