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Blog Category // 2014 (15)

What To Do When Your Mistake Stalls a Deal

Anonymous sent me an email. She believes she may have lost a deal. To protect her identity, I am not going to recount the ...
Information Disparity 2-part video series

Don’t Believe It

Don’t believe in easy answers. The simple things are often the most difficult. Searching for the easy answer wastes your ...

Two Bites of Dessert

I read somewhere once that the maximum amount of pleasure you can derive from eating dessert comes in the first two bites. ...

A Competitive Paranoia

Assume that your competitor has spent more time with your dream client than you have. Assume that they got there early. ...

Transact Me? Transact You!

I bought a new telephone. I liked it so much that I bought a new tablet from the same manufacturer. But the tablet didn’t ...
sales-hustler

To Create Greater Value Be Strategic

Salespeople (and their leaders) ask me what they can do to be more compelling. By that they mean how can they motivate their ...

To Create Greater Value Be Future Oriented

Staking out that trusted advisor, Level 4 Value Creator™ position requires that you do more than sell your client what they ...

How to Use Your Insight to Create Greater Value

If you want to create a higher level of value for your clients, you need business acumen and situational knowledge. You need ...

How Owning Outcomes Creates Greater Value

It’s impossible to be a Level 4 Value Creator without owning the outcomes that you sell. Your clients expect you to be ...
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How To Create Value by Being Proactive

Being a consultative salesperson and a trusted advisor requires you to be proactive. Being proactive creates greater trust, ...

How to Care, Create Trust, and Create Greater Value

Caring is at the heart of consultative selling. Transactional selling models are built on not caring. This is why they often ...

How to Create Greater Value

If you want to move from transactional to consultative, here is where you start.

How to Be Better At Creating Rapport

Anonymous says, “I am not good at gaining rapport. I need to be better with people.” I don’t have all of the answers, but I ...
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Four Reasons Selling Is More Difficult Now (and what to do about it)

You might believe selling is more difficult now than it has been in the past. And for many reasons, it is. Here are four big ...

30 Questions To Inform Your Sales Plan

Do you want to know how you might improve your sales game? Here are thirty questions you can use to inform your sales plan. ...

What I See When I Watch the Super Bowl

Two teams compete.

So You Want to Be a Trusted Advisor?

This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, ...

Four Reasons Your Deal Dissolved (and what to do about it)

Your Contact Leaves: Is there anything worse that developing an opportunity, getting it right up to the line, and then ...

Lies, Mistruths, and Fabrications In Your Sales Forecast

Any opportunity scheduled to close on March 31st, June 30th, September 30th, or December 31st should be removed from your ...

On Latent Dissatisfaction and Dissatisfaction

The primary reason insight-based selling is so hot right now is because there is so much latent dissatisfaction. It’s ...

You Change Others When You Change You First

I am sure I have written about Aikido a half a dozen times here before. I practiced for a year and half until I damaged my ...
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