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Blog Category // 2013 (10)

Stop Being Defensive

Sometimes you need to give your dream client proof that you’re the right partner. They challenges you with a concern, and ...
Information Disparity 2-part video series

Why the Rain Dance Brings Rain

Parts of the Southwestern United States are very dry, very arid regions. In the past, the Native American tribes that lived ...

The Urgent Case for Business Acumen

The vignette that follows is true. Only the names of been changed to protect the guilty.

You Don’t Want No Pain. You Want to Know Pain.

You don’t want no pain; you want to know pain. Most of the reason people don’t produce the results they want is because they ...

The Death of Win-Win

A win-win agreement presupposes that it is possible for you and your client to come to agreement in which both of you are ...
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On Transformation with Dr. Bob Wright – Episode 19

Dr. Bob Wright has spent most of his life studying what it takes for human beings to transform themselves. I ask Bob about ...

Stop Helping Clients Chase the Bottom

A business owner sells a product. A new salesperson shows up and teaches the business owner that by changing some of the ...

Customer Loyalty Is Continuous Value Creation

You win a new client when you create new value for them. You help them solve some existing problem, creating more value ...

No One Wants a PowerPoint Presentation

No one wants a PowerPoint presentation. No one wants to watch or listen to you speak to 100 slides in your slide deck. No ...
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How Leaders Can Ensure Their Software Investments Produce Returns

This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, ...

Rumble Strips and Feedback

You know how you are sometimes driving down the road and you run a little bit off course? Rumble strips are those lines ...

What Entrepreneurs Need to Know Now

A few weeks ago I gave the opening keynote at the Ohio Growth Summit. Michael Bowers, the program director of the Small ...

Change Occurs When You Reach Threshold

The status quo is a warm bath; it’s soothing and comfortable. Change is a cold shower; it’s surprising, shocking, and ...
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Kelly Riggs on Why You Need to Quit Whining and Start Selling – Episode #18

Everything Looks Like a Meal to a Starving Man

The hungrier you get, the more willing you are to eat something that isn’t really good for you. If you’re starving, all of ...

The Cavalry Isn’t Coming (Part Two)

The cavalry isn’t coming to save you. You are going to have to take care of yourself. Go back and read this post.

The Three Rules (A Sales Perspective)

Whenever we find ourselves in a competitive sales situation, it never fails that we find ourselves competing on price. Our ...

The Cavalry Isn’t Coming

You’re on your own. The cavalry isn’t coming. No one is going to save you. Instead, you are going to have to save yourself.

Go On a Charm Offensive

There’s an old joke that goes like this.

The Bad Salesman

Bad Salesman: We have an A-rating on Angie’s List and the Better Business Bureau. We are members of the National Association ...

You Are Selling for Competitive Advantage

You aren’t just trying to compete for your dream client’s business; you’re trying to win their business. Everything you do, ...
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