---
title: Things Every Salesperson Should Know How to Do | The Sales Blog
description: Every salesperson should be able to make a cold call, shake hands like a professional, tell a good story, smile when stepping into a room, plan a sales call, improvise under pressure, connect with people, write an email, write a proposal, resolve other people’s concerns, ask good questions, listen without interrupting, be kind and enlist […]
image: https://www.thesalesblog.com/hubfs/Imported_Blog_Media/shutterstock_1243265281.jpg
---

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# Things Every Salesperson Should Know How to Do

![Anthony Iannarino](https://www.thesalesblog.com/hubfs/ai-blog-profile-crop.jpg)

Post by [Anthony Iannarino](https://www.thesalesblog.com/blog/author/anthony-iannarino)   
 January 18, 2019

Every salesperson should be able to make a [cold call,](http://thesalesblog.com/2018/09/24/the-ultimate-guide-to-cold-calling/) shake hands like a professional, tell a good story, smile when stepping into a room, [plan a sales call](http://thesalesblog.com/2018/09/04/how-to-plan-a-sales-call/), improvise under pressure, connect with people, write an email, write a proposal, resolve other people’s [concerns](http://thesalesblog.com/2018/09/03/how-to-resolve-your-dream-clients-concerns/), ask good questions, [listen without interrupting](http://thesalesblog.com/2011/07/28/what-it-means-when-a-salesperson-doesn%e2%80%99t-listen/), [be kind](http://thesalesblog.com/2017/11/09/compassion-empathy/) and enlist the help of a gatekeeper, change a tire, shine shoes, entertain clients and prospects, travel with only a carry-on bag, help others discover something about themselves, [persist](http://thesalesblog.com/2018/10/14/how-professional-persistence-works-in-sales/) without being a nuisance, take excellent notes, follow up on meetings, [ask for commitments](http://amzn.to/2hXXgCx), keep commitments, run a meeting, avoid certain meetings, create new opportunities, discern when someone is hiding the truth from them, know enough jokes to entertain a small crowd for an hour, make other people feel good about themselves, help people make difficult changes, cite from enough [books](http://thesalesblog.com/2018/08/25/an-autobiography-in-books/) to be conversational, have an [awareness](http://thesalesblog.com/2017/04/26/awareness-attachment-protecting-mindset-episode-92/) of current events, be able to avoid conversations about politics, religion, and sex, research their dream clients, control their own [attitude](http://thesalesblog.com/2013/04/16/attitude-checklist/) and state, negotiate with others and groups of others, play the role of [diplomat](http://thesalesblog.com/2018/05/21/on-being-a-combative-diplomat/), know who is playing in the championship game, write a LinkedIn profile, synthesize what they have researched and learned, use a CRM, speak to Executive Leaders, [collect past due invoices](http://thesalesblog.com/2012/08/01/asking-your-clients-to-pay-up/) while retaining the client, delegate tasks to their team, have difficult conversations, ask for a [referral](http://thesalesblog.com/2016/03/26/reason-resist-asking-referrals/), share the right insight with the right person at the right time, leave a compelling voicemail, program their smart phone, create a spreadsheet and a pivot table, calculate the gross profit on a deal, send a thank you note, apologize, manage expectations, speak truth with power, know when to walk away from a bad deal, ask for the business, [control the process](http://thesalesblog.com/2017/12/28/why-you-must-control-the-process-for-your-dream-client/), make good decisions under pressure, bring their executive leadership team into a deal, and know where to get a good cup of coffee.

###### Tags:

[Sales](https://www.thesalesblog.com/blog/tag/sales) [2019](https://www.thesalesblog.com/blog/tag/2019)

Post by [Anthony Iannarino](https://www.thesalesblog.com/blog/author/anthony-iannarino)  on January 18, 2019

 Written and edited by human brains and human hands.

![Anthony Iannarino](https://www.thesalesblog.com/hubfs/ai-blog-profile-crop.jpg)

Anthony Iannarino is an American writer. He has published daily at [thesalesblog.com](https://www.thesalesblog.com) for more than 14 years, amassing over 5,300 articles and making this platform a destination for salespeople and sales leaders. Anthony is also the author of four best-selling books documenting modern sales methodologies and a fifth book for sales leaders seeking revenue growth. His latest book for an even wider audience is titled, The Negativity Fast: Proven Techniques to Increase Positivity, Reduce Fear, and Boost Success.

Anthony speaks to sales organizations worldwide, delivering cutting-edge sales strategies and tactics that work in this ever-evolving B2B landscape. He also provides workshops and seminars.

Connect with Anthony on LinkedIn, X or Youtube. You can email Anthony at [iannarino@gmail.com](mailto:iannarino@gmail.com)

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