Archive for May, 2015

alt text image of a person getting ready to run

How to Stay Motivated

Yesterday I sent my newsletter to 25,000 people. The subject of this newsletter was how I inherited my work ethic from my Mom. I told the story about two readers of this blog who asked me what they needed to do to stay motivated, and I wrote about…

Continue Reading
alt text image of table with a plate

Delivering Experience

My wife and I had no sooner sat down to dinner and the waitress was already standing at the edge of our table, ready to take our drink orders. That might seem like good service, but we literally hadn't even placed the napkin on our laps. So, we…

Continue Reading
alt text image of pinocchio

Lies You Want to Believe

Every day I watch the social media advertisements roll by on Facebook and LinkedIn. They are all designed to capture your attention with a hyperbolic headline aimed at reminding you of something that makes you unhappy (remember Continue Reading

Share this page with your network