Feeding the Wrong Wolf

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When you feed fear, you only help it to grow in strength. The fear gets stronger. It is debilitating. Feeding fear is paralysis. When you feed anger, your anger only grows stronger. No one wakes up one morning and makes the decision to go through life angry and miserable. Day by … [Read more...]

Dissatisfaction and Willingness to Change

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We take our prospects where we find them. Here are four common states you may find your dream client in and what can do to help them. Not Dissatisfied, Unwilling to Change Some of the prospective clients in your territory aren’t dissatisfied, and they are are not willing to … [Read more...]

Choosing Your Sales Process Instead of the Buyer’s Process

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Mistakenly, some salespeople (and sales organizations) believe that their buyer’s process is actually their sales process. Nothing could be further from the truth. Some of their prospective clients have a buying process that is inherently transactional—and inherently bad for … [Read more...]

Why Your Dream Client Trusts Their Problem More Than They Trust You

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Your dream client knows that they have a problem (go here for a definition of dream client). They know that their problem is serious, that it is hurting their results, and that it is costing them money. But for some reason, they won’t change. Why won’t they change? Because they … [Read more...]

One Loss Away from a Disaster

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Over time, no matter how good you are, no matter how much you care, you will lose clients. You will lose some clients through no fault of your own. You will be doing everything right, and they will change their strategy, eliminating the need for what you provide … [Read more...]

Stop Coaching Late Stage Opportunities (A Note to the Sales Manager)

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Most sales managers want to coach late stage opportunities. It’s easy to find your way from a pipeline review to coaching an opportunity without meaning to, especially when you come across opportunities that are high visibility and high value. We want to win these “must win” … [Read more...]

What the Oscars Can Teach You About Your Sales Presentation

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I don’t watch the Academy Awards anymore. I love the movies. I love storytelling. And I love to watch what a group of creative people can put together. But the Academy doesn’t understand their medium or their audience. The Hollywood insiders care about all of their technical … [Read more...]

How to Plan Your Sales Week

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You have three choices when it comes to starting your week. Begin With Your Existing Opportunities You can start the week in your existing pipeline, either working forward or backwards. If you decide to work backwards, you start at the opportunities that are closest to the … [Read more...]

Gaining Trust By Asking the Difficult Questions

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Being a trusted advisor means asking the difficult questions. The one question the answer to which will often do the most to help you help your dream client is why they haven’t already found a way to achieve the outcomes they need. The answer is sometimes that your competitor, … [Read more...]

So, Here’s My Post

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Right now, we are in the middle of an epidemic. I believe I am the first to report this epidemic in a public forum, and I hope by doing so I can spare you from being ravaged by this new disease. The epidemic is the filler word “so.” By the time I noticed this epidemic, I was … [Read more...]

Self Selecting Out of a Deal

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Once upon a time, my little team won a massive client. They developed excellent relationships with stakeholders throughout the organization. We were doing excellent work, and things couldn’t have been going any better. And then I was asked to meet with the decision-maker, the … [Read more...]

Weak Managers Focus On More Activity

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There are no outcomes without activity. But the right outcomes require the right activity. “More activity” is the answer a weak manager uses when they need better results. It’s easier to demand more activity than it is to determine the real outcome you need, determine the “right … [Read more...]

Your Recommended Daily Allowance

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To reach your full potential, you need to meet the following recommended daily allowances: Optimism: To be the most effective, best-ever version of you, you have to start with the right attitude. That attitude is built on optimism. Your recommended daily allowance is the … [Read more...]

Salespeople Are Becoming More Valuable

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Today, Andy points us to this idea. And my inbox today contains an email that says, “I am one of four salesmen in an organization that hates the thought that we might come close to coming across as ‘salesy.’ As a result of these good intentions, we neutered the sales-team to a … [Read more...]

Negativity and Proximity Deprivation

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Once you recognize that someone on your team is negative, you have to begin the process of removing them. The longer you wait to remove that person, the more you risk the rest of your team. Negativity is the only cancer that spreads by contact, and leaving the person in their … [Read more...]

5 Rules for Nurturing Your Dream Clients

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If you want to win your dream clients, you have to nurture those relationships over time. You have to make the deposits that make you known and that make you known as a value creator. Here are 5 rules to help you nurture your dream clients without making the mistakes most sales … [Read more...]

Non-Directive Coaching Isn’t Soft

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When I decided to really adopt a non-directive coaching approach as a method to help people grow, I engaged an employee that worked for me about a challenge he was facing. I asked him, “What are some options that are available to you?” He said, “I don’t know. What do you think I … [Read more...]

How to Not Be the Before Picture

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Imagine that you could take a picture of your competitor’s present performance for one of their clients (one of your dream clients). We’ll call this the “before” picture. Then imagine you could take a picture of your performance at one of your best clients that you could use as … [Read more...]

Between the Ticks

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Each individual movement of the second hand on a clock is tiny. From a distance, it looks as if the hand moves continuously. Unless you are really close, the time between movements are so small as to be almost imperceptible. But each tick is immediately followed by the next. The … [Read more...]

What To Do When Your Mistake Stalls a Deal

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Anonymous sent me an email. She believes she may have lost a deal. To protect her identity, I am not going to recount the mistakes that were made. It’s sufficient enough that we know that her dream client’s expectations weren’t met because she and her team didn't keep the … [Read more...]



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