You Need Insight Plus Rapport and Relationship Skills

alt text image of a two by two matrix with insight and rapport

Is it insight? Is it relationships? What is that salespeople really need to succeed? [I am using rapport to mean relationship skills here] Low Insight, Low Rapport (Time Waster): Having low insight and low rapport and relationships skills makes you a time waster. Most people in … [Read more...]

How to Be Better At Creating Rapport

alt text image of a magnet attracting the word personality

Anonymous says, “I am not good at gaining rapport. I need to be better with people.” I don’t have all of the answers, but I have some ideas our friend anonymous might work with for a while. Smile: Want to know the quickest way to open people up and create rapport? Smile. It’s … [Read more...]

Difficult to Measure and Important

alt text image of measuring tape against a red background

In sales (and in business generally) we love to measure things. We want scientific proof that things are working, something we can rely on. So we measure everything. Well, mostly we just count things. But some things that directly impact your results in sales and business are … [Read more...]