Leaders Focus On the Future

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Leadership is no easy task. To be successful you have to manage a large and complex set of competing priorities. It’s tough to make decisions under pressure. It’s difficult to sometimes know what needs to be done now. And it’s tough to do good work when so many people are … [Read more...]

The Hustler’s Playbook: Hustlers Don’t Hold Back

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I remember the decision I made to change my life and hold myself to a higher standard than anyone expected of me. It happened in an instant, and the backlash was almost as fast. Some friends, and a few family members, were immediately critical, attacking me for the changes I had … [Read more...]

Have It Your Way

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This morning I drove my teenage son through Burger King (I know, I know. I am waiting for Children’s Service to arrive any minute now). It was 10:05 AM, and my son wanted lunch. The fancy electronic menu showed only breakfast choices, so I asked: “Are you serving lunch?” The kid … [Read more...]

You Have One Set of Values

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I received an email from a subscriber to my weekly newsletter. She was unhappy with something I’d written about my childhood, and she asked me to please limit my email newsletter to business-related topics. [You can read the post 7 Things I Was Never Allowed to Do for yourself. … [Read more...]

The ROI of Softer Stuff

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Revenue improvement. Profit increases. Cost reductions. Efficiencies. These are all tangible, measurable improvements that your product, service, or solution can produce. They make it possible for you to generate and share an ROI with your client. As important as it is to … [Read more...]

Your Personal Sales Style

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There is no sales “style” that is winging it. It isn’t a “style” to go into a sales meeting unprepared or unable to create value for your client or dream client. That “style’ is called lazy, and it has never been effective nor has it ever been fashionable. You aren’t making a … [Read more...]

Leaders Don’t Hire Weak People

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There are a lot of things that a leader can get wrong, but not many can cause as much damage as hiring poorly. New leaders, young and old, sometimes make the mistake of hiring people who they believe to be weaker than themselves. Some leaders are afraid that by hiring someone … [Read more...]

7 Things I Was Never Allowed To Do

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A few months ago I started dedicating my Saturday blog post to the Hustler’s Playbook, my ideas about the beliefs, attributes, and actions that lead to success. A lot of it is mindset. Recently a friend told me he looks forward to the Hustler’s Playbook posts on Saturday, and I … [Read more...]

The Hustler’s Playbook: Hustlers Never Stop Improving

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When it comes to self-improvement, hustlers are unmatched. Ask any hustler and they’ve listened to everything Ziglar, Tracy, and Robbins have ever published. They’ve listened to Covey, Brown, and Rohn. They’ve watched all of the videos. They’ve read the books. When you hear a … [Read more...]

How To Make Product Knowledge Training Effective

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When a sales organization has an opportunity to get their salesforce together in one place, they desperately want to give them product knowledge. This is a very good idea, but it is often executed in a way that makes it more likely that the salesperson will sell product instead … [Read more...]