This is my friend Howard Stevens from HR Chally. Howard and Chally are unmatched in their efforts to professionalize sales, focusing on increasing the programs available at the University level.
In February, Chally will air a special on PBS entitled The New Selling of America which outlines the changing roles and requirements of sales in America and their implications (it is airing in Ohio in February and across the US in August).
If you suffer under the delusion that what worked in sales in the past will work in the future, listen to Howard and absolutely read Achieve Sales Excellence.
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